Frequently Asked Questions

What kind of products does your company produce?

We specialise in on-demand manufacturing of custom-branded promotional technology products, and have proudly served tens of thousands of customers worldwide.

Can I make a sample to evaluate the quality?

Yes, we are pleased to make a custom sample so you can check the quality first.

How does your factory handle quality control?

We operate a strict raw-material control system and a strict quality-management system. Our factory holds ISO9001 and SGS certificates.

What are your sample and mass-production times?

Sample time is normally 3-7 working days; mass production is around 30-35 days.

Can I brand my own logo on the item?

Yes. We can add your logo by silk-screen printing, embroidery, full-colour printing, embossing, puller mold, woven label, sublimation, laser and rubber tag, and more.

What payment methods do you accept?

We usually accept T/T, Payoneer and Western Union. Trade Assurance orders are welcome.

What about shipping?

You may use your own shipping agent if you have one; we also work with many trusted freight forwarders.